Welcome to Aquatic Auction! On this page, we have provided the following list of the most Frequently Asked Questions we receive from new Aquatic Auction users, and the answers to those questions. If you are unable to find an answer to your question here, please e-mail us at
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I am new to Aquatic Auction: Where do I start? |
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By registering with Aquatic Auction, you are letting other members know that you will participate in an honest and professional manner. You must provide us with valid contact information so
that we may contact you regarding your Aquatic Auction
purchases. |
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What are the system requirements needed to use Aquatic Auction? |
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For best results, Aquatic Auction recommends you use either Firefox or MS Internet Explorer 6.x or greater.
If you are running on a Windows platform, we recommend it be a Pentium 133 MHz or greater with Windows 98, 2000, ME, XP, Vista or Windows 2000, 128 MB memory (RAM), 1024 x 768 or higher resolution, 56.6 KBPS Internet access and a mouse or compatible pointing device. If you are running on Macintosh, it should be a Power PC (running OS 7.6+) with 128 MB memory (RAM), 256 colors at 1024 x 768, 56.6 KBPS Internet access with a mouse or compatible pointing device. |
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What is your Privacy Policy? |
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Aquatic Auction is fully committed to protecting your right to privacy within our online auction community. Aquatic Auction expects all members to respect and protect the privacy of others. The release of any members' personal information for reasons other than those specifically connected with Aquatic Auction is prohibited. Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you. |
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Why do I need to register with Aquatic Auction? |
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By registering with Aquatic Auction, you are letting other members know that you will participate in an honest and professional manner. You must provide us with valid contact information so that we may contact you regarding your Aquatic Auction purchases. |
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What does it cost to register? |
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Registration on Aquatic Auction is Free and Easy! There are no monthly membership fees, and there is no obligation to maintain your membership. Once you have submitted your registration, you will receive a confirmation e-mail message from Aquatic Auction and you will have instant access to Aquatic Auction's products. |
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Do I need a credit card to register? |
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The registration process does not require you to enter credit card information. You will be prompted for this information before you enter your bid. You may also go to My Account to enter your credit card information without prompting. |
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Do I have to buy
anything after I register? |
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No. You are not obligated to buy anything on Aquatic Auction by registering. You are welcome to drop by any time and look around. If you see something you would like to bid on
you can do so quickly as a registered user. |
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I registered. Why did I not receive my confirmation e-mail? |
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After you submitted your registration form, you were sent a confirmation e-mail. This process ensures that your e-mail address is valid. Though you should receive your registration confirmation message within minutes of submitting your registration, please allow at least 24 hours to receive it.
If you did not receive this e-mail, please:
- Return to Aquatic Auction, logon to your account, and verify that you have entered your e-mail address correctly, and make any necessary updates, OR
- Make sure you did not enter a work e-mail address instead of your home e-mail address or visa-versa.
If you still did not receive this e-mail or need us to resend it, please contact Customer Service. |
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Can I register under more than one account? |
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No. Aquatic Auction will not allow members to register under more than one account per participant. If at any time you
forget your Login ID or password, or other account information, please don't create a new account in an attempt to
remedy the situation. Instead, click on the Forgot your Login ID and Password? link when trying to login.
You will be asked to enter the e-mail address you registered with so that Aquatic Auction can send you your current Login ID and Password right away.
If you do not receive your e-mail message, please contact Customer Service for further assistance. |
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Can I update my registration information? |
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Yes - at anytime. Aquatic Auction members are expected to maintain valid accounts by keeping their contact information (e-mail address, mailing address, and phone number) up-to-date. This is a vital aspect of creating an honest
and secure trading environment for Aquatic Auction members.
Please review your contact information, and if it has changed simply update it from the Manage My Account > Update My Registration Info section of the Control Center. |
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What about the privacy of my information? |
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Your privacy is very important to us. Aquatic Auction is fully committed to protecting your right to privacy within our online auction community.
The release of any members' personal information for reasons other than those specifically connected with Aquatic Auction is prohibited.
We do not voluntarily allow your e-mail address or any other personal information to be displayed anywhere on our website, except in the Control Center <Manage Bids> which is accessible only to you after you have properly logged in.
Aquatic Auction does not sell, rent or otherwise release registered user information to third parties and this information is not used for marketing purposes.
Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any concerns or questions about privacy issues that may affect you. |
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